PRIVACY POLICY

Last Updated: Sept 2025

Introduction

This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website and use our services. We are committed to protecting your privacy and handling your personal information responsibly.

Information We Collect

Personal Information

We may collect the following personal information:

Contact Information: Name, email address, phone number, mailing address
Service Requests: Details about your plumbing needs and preferences
Communication Records: Messages, inquiries, and feedback you send to us
Account Information: If you create an account, username and password

Automatically Collected Information

We automatically collect certain information when you visit our website:

Device Information: IP address, browser type, operating system
Website Usage: Pages visited, time spent on pages, click patterns
Location Data: General geographic location based on IP address
Cookies and Tracking: Information collected through cookies and similar technologies

Third-Party Information

We may receive information about you from:

Service providers you contact through our platform
Social media platforms if you interact with our social media content
Marketing partners and advertising networks
Public databases and other legitimate sources

How We Use Your Information

Primary Uses

We use your personal information to:

Facilitate Service Connections: Connect you with relevant plumbing service providers
Improve User Experience: Personalize content and recommendations
Communication: Send updates, newsletters, and respond to inquiries
Website Operations: Maintain and improve our website functionality
Analytics: Understand user behavior and website performance

Marketing and Advertising

With your consent, we may use your information for:

Sending promotional emails and newsletters
Displaying targeted advertisements
Marketing research and analysis
Promotional campaigns and special offers

Legal and Safety Purposes

We may use your information when required to:

Comply with legal obligations and court orders
Protect our rights and interests
Investigate fraud or security issues
Enforce our terms of service

Information Sharing

Service Providers

We share information with plumbing service providers when:

You request quotes or services through our platform
You explicitly consent to sharing your information
It’s necessary to facilitate the services you’ve requested

Third-Party Service Providers

We may share information with trusted third parties who assist us with:

Website hosting and maintenance
Email marketing and communication
Analytics and data processing
Payment processing
Customer support services

Business Transfers

In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the new owner as part of the transaction.

Legal Requirements

We may disclose your information when required by law or to:

Comply with legal processes or government requests
Protect our legal rights and interests
Investigate potential violations of our terms
Protect the safety and security of our users

Cookies and Tracking Technologies

Types of Cookies We Use

Essential Cookies: Necessary for website functionality
Performance Cookies: Help us understand how visitors use our website
Functionality Cookies: Remember your preferences and settings
Advertising Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

Third-Party Tracking

We may use third-party tracking services such as Google Analytics, Facebook Pixel, and other advertising networks to analyze website usage and deliver targeted advertising.

Data Security

Security Measures

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of sensitive data
Secure server hosting
Regular security audits and updates
Access controls and authentication
Employee training on data protection

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Privacy Rights

Access and Control

Depending on your location, you may have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Request transfer of your data to another service
Objection: Object to certain processing activities
Restriction: Request restriction of processing in certain circumstances

Exercising Your Rights

To exercise your privacy rights, contact us using the information provided in the “Contact Us” section below.

Opt-Out Options

You can opt out of:

Marketing emails by clicking the unsubscribe link
Targeted advertising through browser settings or ad preference tools
Data collection by avoiding use of our website

Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: info@albertaplumbingreviews.com
Phone: +1 587-850-7473
Address: Address 6815 8 St NE, Calgary, AB T2E 7H7